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Built only for India’s GCCs · Pune

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Programmes

10 programmes across 8 topic areas, each designed around captive-centre realities and tailored to your mandate after a short diagnostic. Need something specific? We design custom workshops too.

Topic 01

GenAI and agentic AI for engineers, AI literacy for leaders

Hands-on AI for the teams doing the work, and a clear view of AI for the leaders deciding where it goes.

  • AI-Ready Leadership

    AI literacy for the people who decide where the centre goes next: what changes, what to redesign and how to make the case to HQ.

    • Site leaders, directors, N-1s
    • 1 day + optional sprints
  • GenAI for Engineering and Delivery Teams

    Hands-on use of AI copilots and agents in real engineering and delivery workflows, done safely and measured properly.

    • Engineers, tech leads, QA, delivery
    • 1–2 days or multi-week

Topic 02

Leadership and first-time manager programmes

Build the managers and leaders who own outcomes, decide locally and take on bigger mandates from HQ.

  • GCC Manager Accelerator

    A cohort programme for the “missing middle”: new and mid-level managers who must lead, decide and coach without escalating to HQ.

    • New and mid-level managers
    • 3–4 months
  • Ownership and Mandate Transfer

    For leaders taking over work from HQ: plan the transition, transfer knowledge, manage risk and prove the centre is ready.

    • Delivery and programme leaders
    • Workshop + playbook

Topic 03

Global stakeholder management, influencing HQ, cross-cultural work

Work with HQ as a peer: influence without authority, push back well and communicate across cultures.

  • Global Stakeholder Management

    Practical skills for working with HQ: influencing without authority, pushing back well and running global meetings that decide things.

    • Managers and leads working with HQ
    • 1–2 days

Topic 04

Product management and product thinking

Move teams from delivering requirements to owning problems, outcomes and product decisions.

  • Product Management and Product Thinking

    Helps GCC teams move from delivering requirements to owning problems, outcomes and product decisions alongside HQ.

    • Product owners, leads, engineers
    • 2 days or 6-week cohort

Topic 05

Cloud, data and cybersecurity certifications

Structured preparation for the cloud, data and security certifications your roadmap depends on.

Topic 06

Delivery excellence, Agile at scale, SAFe, engineering productivity

Predictable, high-quality delivery across distributed teams, with Agile that works at GCC scale.

  • Delivery Excellence and Agile at Scale

    Predictable, high-quality delivery across distributed teams: Agile at scale (including SAFe), flow and engineering productivity.

    • Delivery leads, Scrum masters, managers
    • 2 days + optional coaching

Topic 07

Domain upskilling: banking, insurance, pharma, automotive

Teach engineers and analysts the business they serve, so they can contribute beyond the code.

Topic 08

Onboarding and “GCC 101” for new joiners from IT services

Help laterals from IT services firms think like owners and reach full productivity sooner.

  • Services-to-Captive Onboarding

    A “GCC 101” for laterals from IT services firms: the shift to ownership, outcomes and product thinking, so they become productive sooner.

    • Laterals from IT services firms
    • 2–3 days

Something else?

Workshops designed around your mandate

If your challenge does not fit a topic above, we will design a workshop from scratch.

Custom workshop

Have a specific challenge? We design workshops around your centre’s mandate.

Formats

Every programme can be delivered in the format that fits your centre: on-site in Pune and across India, virtual or blended.

  • Workshops

    Half-day to 2 days

    Focused, practical sessions on a single challenge. On-site at your centre or virtual.

  • Cohort programmes

    Multi-week journeys

    Workshops, coaching and on-the-job projects spread over weeks or months, so habits stick.

  • Learning partnerships

    Annual academy

    A year-round academy run with your L&D team, aligned to the centre’s talent plan.

Not sure which programme fits?

Tell us what HQ is asking of your centre. We will suggest a starting point, even if it is not one of ours.