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Built only for India’s GCCs · Pune

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Product thinking

Product Management and Product Thinking

Helps GCC teams move from delivering requirements to owning problems, outcomes and product decisions alongside HQ.

  • Product owners, leads, engineers
  • 2 days or 6-week cohort
  • Workshop or cohort

Who it’s for

  • Product owners and product managers in the centre
  • Engineering and tech leads who want a bigger say in what gets built
  • Business analysts moving into product roles
  • Leaders building product ownership in India

The challenge

As HQ hands over whole products rather than tasks, India teams are expected to decide what to build, not only how. Many have grown up in a requirements-driven world where the backlog arrives fully formed.

This programme builds the habits of product thinking: understanding users and the business, framing problems, prioritising with evidence and measuring outcomes, so the centre earns a real seat in product decisions.

What participants will be able to do

  • Frame work as problems and outcomes, not features and tickets
  • Understand users and the business model behind the product
  • Prioritise a roadmap with clear trade-offs and evidence
  • Define and track product metrics that HQ product leaders recognise

Modules

The core modules. We adjust emphasis, cases and sequencing to your centre after the diagnostic.

What changes when a GCC team owns a product, and what HQ expects of a product owner in India.

Customer discovery, journey mapping and the commercial model behind the product.

Writing problem statements, sizing opportunities and making trade-offs visible.

Building outcome-based roadmaps and aligning them with HQ product leadership.

Choosing metrics that matter, running small experiments and learning from the results.

Running discovery and delivery together, so ideas reach users faster.

Formats and duration

  • Workshop

    2 days

    Practical sessions using a product from your own portfolio as the running case.

  • Cohort programme

    6 weeks

    Weekly sessions with assignments applied to live products, ending with a roadmap review.

Delivered on-site in Pune and across India (Bengaluru, Hyderabad, Chennai, Mumbai, NCR), or virtually.

How we measure impact

Measures are agreed with your business sponsor before we start, and reviewed afterwards.

  • Quality of problem statements and roadmaps, reviewed with product sponsors
  • Share of backlog items linked to a measurable outcome
  • HQ product leaders’ feedback on India team contribution
  • Global Stakeholder Management

    Practical skills for working with HQ: influencing without authority, pushing back well and running global meetings that decide things.

    • Managers and leads working with HQ
    • 1–2 days
  • Delivery Excellence and Agile at Scale

    Predictable, high-quality delivery across distributed teams: Agile at scale (including SAFe), flow and engineering productivity.

    • Delivery leads, Scrum masters, managers
    • 2 days + optional coaching

Interested in Product Management and Product Thinking?

A 30-minute discovery call to understand what HQ is asking of your centre, and whether we can help.