Product Management and Product Thinking
Helps GCC teams move from delivering requirements to owning problems, outcomes and product decisions alongside HQ.
- Product owners, leads, engineers
- 2 days or 6-week cohort
Domain Upskilling: Banking, Insurance, Pharma and Automotive
Teaches engineers and analysts how the business they support actually works, so they can contribute ideas, not only code.
- Engineers, analysts, new joiners
- 2–5 days per domain
- Domain bootcamp or series
Who it’s for
- Engineers and analysts supporting banking, insurance, pharma or automotive businesses
- Laterals joining from a different industry
- Product owners and BAs who need deeper domain knowledge
- Leaders building domain-led centres of excellence
The challenge
HQ increasingly wants India teams to understand the business, not just the system. Engineers who know how a loan is priced, a claim is settled or a clinical trial runs make better decisions and ask better questions.
Most domain training is either too generic or too academic. These programmes are built around the processes, regulations and terminology your teams meet every day, with examples from your own systems.
What participants will be able to do
- Explain the core business processes and value chain of their domain
- Understand the key regulations and controls that shape the work
- Use domain language confidently with HQ business stakeholders
- Spot improvement opportunities where technology and business meet
Modules
The core modules. We adjust emphasis, cases and sequencing to your centre after the diagnostic.
Retail and corporate banking, payments, lending, risk and regulatory reporting.
Products, underwriting, policy administration, claims and distribution.
Drug development, clinical trials, regulatory affairs, pharmacovigilance and GxP basics.
Vehicle development, manufacturing, supply chain, software-defined vehicles and aftersales.
The rules that shape each domain and what they mean for technology teams.
Case work linking business processes to the systems and data your teams own.
Formats and duration
Domain bootcamp
2–5 days per domain
Intensive programme for a team or intake, customised to your business lines.
Learning series
Weekly, over 6–8 weeks
Short sessions alongside work, with case studies and quizzes.
Delivered on-site in Pune and across India (Bengaluru, Hyderabad, Chennai, Mumbai, NCR), or virtually.
How we measure impact
Measures are agreed with your business sponsor before we start, and reviewed afterwards.
- Domain knowledge assessment before and after
- Business stakeholder feedback on India team contribution
- Improvement ideas raised and taken forward by participants
Related programmes
Services-to-Captive Onboarding
A “GCC 101” for laterals from IT services firms: the shift to ownership, outcomes and product thinking, so they become productive sooner.
- Laterals from IT services firms
- 2–3 days
Interested in Domain Upskilling: Banking, Insurance, Pharma and Automotive?
A 30-minute discovery call to understand what HQ is asking of your centre, and whether we can help.